About ets

Our people

ETS people share a passion for delighting clients. This drive is recognised through a bonus that every employee receives when we exceed a benchmark of client satisfaction.

Our aim always is to deliver clients their ideal world. This requires deep expertise in consultancy, web development and project management. Only by focusing on the client can we apply this expertise in the way that will meet the specific needs of each project.

Angela Williams, Group HR Director of Land Securities, comments:

ETS is very different from the other providers that we work with because they are able to balance a partnership approach with fun ... They do what they say they are going to do in a quick, professional and efficient way.

We know that clients appreciate our people. Based on their feedback, every employee received a client satisfaction bonus in 2007, the first year of the scheme. Based on the survey scores to date, this achievement seems likely to be repeated in 2008.

We value expertise in ETS since our people interpret HR practice and technology as it evolves so that we can better meet the needs of our clients.

When you work with an ETS team, you’ll appreciate why we refer to each other as ‘Experts’. We do this because we have the talent to guide our clients to the very best solution.