Customer delight

Case studies

Clients from major businesses describe, in their own words, how they are meeting their business challenges in partnership with ETS. If your industry isn't represented in this list, please contact ETS if you would like to know about our experience & approach of working in a business like yours.

Allianz

Leadership 360-degree feedback with Allianz

Allianz has shown positive behavioural change as a result of its leadership development programme.

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Bupa

360-degree feedback tool with Bupa

Read how 360-degree feedback has become a critical part of leadership development for this international health and care business.

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Bupa

Employee survey with Bupa

Bupa partners with ETS on an international survey that is being successfully used to drive positive change throughout the organisation.

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Close Brothers

Employee opinion survey with Close Brothers

Close Brothers Group wanted to listen to employees’ views across its 40 businesses. ETS partnered with Close Brothers to overcome the challenges of addressing this diverse population.

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ICON Clinical

Employee opinion survey with ICON

Using the ETS action planning tool has enabled ICON to respond to global employees' views and improve the business.

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ICON Clinical

Global 360-degree feedback with ICON

ICON has partnered with ETS to introduce a global 360-degree feedback programme to reinforce leadership behaviours among managers.

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Land Securities

Engagement survey with Land Securities

Find out how this major PLC is delivering business improvement at all levels and across divisions using its all-employee annual survey.

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National Trust

National Trust online 360-degree feedback

Managers working at this national heritage organisation are using an online 360-degree feedback tool to develop the leadership skills that are essential to delivering the Trust's strategy.

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Rexam

Performance and talent management with Rexam

The world’s largest beverage can maker is working with ETS to strengthen its performance management culture and to increase its ability to manage global talent.

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RSA

RSA performance management survey

RSA uses a performance management survey to measure the quality of its leadership and performance management.

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Virgin Atlantic Airways

360-degree feedback with Virgin Atlantic Airways

Virgin Atlantic identifies greater retention and focused development spend among the benefits of their leadership 360 programme.

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