Customer delight

Client videos

Client: Alison Noon-Jones

Company: EADS Defence and Communications Systems

EADS DCS is using an employee survey, action planning and a focus group community to respond to the views and suggestions of employees across Europe, explains HR Director Alison Noon-Jones.

Other client videos

Play Phil Barnfather

Thomas Cook employee survey

Phil Barnfather, Head of Learning and Development

Play Allison Noon-Jones

EADS DCS European employee survey

Alison Noon-Jones, Human Resource Director

Play Barry Dyer

Bupa all-employee survey

Barry Dyer, Group Organisation Development Director

Play Dirk Vermeire

Rexam performance & talent management

Dirk Vermeire, Group Head – Total Reward and Policy

Play Barry Dyer

Bupa 360-degree feedback

Barry Dyer, Group Organisation Development Director