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Engagement's role in performance

The HR Director - September 2009

A survey of 150 CEOs and HR directors found that 99 per cent firmly believed greater employee engagement triggered better company performance, not the other way round. Respondents to the poll, conducted by employee-engagement survey specialists ETS, were also in agreement that engagement could help the UK's economic recovery. And with employee surveys being the preferred measurement tool, 76 per cent admitted to making major changes to their business based on employee survey results. The results back up the findings of David MacLeod's review of employee engagement, published in July.