What we do

360 degree feedback

Over half a million employees at some of the world’s leading companies including PepsiCo and Tesco use ETS to develop 360 degree feedback systems every year.

Companies choose ETS because we have extensive knowledge of 360s and our business psychologists offer insightful advice based on original research. And, most importantly, because the multi-rater programmes we develop are hugely effective.

 

Don’t just take our word for it

We have developed 360 degree feedback systems for some of the biggest, best and most complex organisations in the world.

In this video (right), Erica Desrosiers, Director of Organization and Management Development at PepsiCo, discusses the challenges of implementing a global 360 degree feedback programme and explains how ETS helped.

Our bespoke approach means flexible solutions

ETS takes a bespoke approach to developing 360s, which means they are incredibly versatile and can be used for development, values, leadership or performance management.

Rather than having off-the-shelf or template 360s, our business psychologists work closely with clients to gain an in-depth understanding of their unique business context, challenges and objectives. This allows our technologists to create a bespoke solution that is ‘best fit’ for your company. Here’s an overview of a few ways we can help:

  • We suggest ways to ensure managers improve through one-to-ones, training and taking development actions.
  • We make it easy for managers to check how they’re improving with follow-up 360s.
  • We can deliver a solution that includes on- and off-line completion, multi-person rating, group reporting and manager-defined competencies.
  • We can meet all your needs and have no limits where functionally is concerned.

Our flexible approach means that we can devise a new 360 degree feedback programme from the ground up or work with you to automate and improve an existing programme. Either way, you’re guaranteed great results.

 

Versatility of 360s

While the ETS 360 degree feedback review reveals that 46% of companies are using 360s for development, companies are increasingly using it for other purposes too, including 22% of companies using it as part of the appraisal process. Other strategic uses of 360s include:

  • Identifying development areas and skills gaps
  • Finding future leaders
  • Helping implement culture change programmes following mergers

Nicky Paris, a client manager at ETS, talks in this video (above) about ways in which companies we work with are using 360s.

We make sure that you get your ideal 360 degree feedback programme. Please contact ETS to find out more.