Engagement surveys - what we do

Engagement surveys to drive action planning

 

Engagement surveys

An engagement survey measures the cognitive, emotional and behavioural aspects of employees' relationship with their employer. ETS research backs up a studies by the Institute for Employment Studies which show a clear positive correlation between increasing employee engagement and better business performance.

Why choose ETS to run your engagement survey?

ETS develops engagement surveys for a number of major companies including G4S, ITV and Thomas Cook. Sue Pym, employee engagement and brand manager for security giant G4S, speaks in this video (above) about working with ETS.

Our business psychologists and HR technologists can help you achieve great results by devising and implementing a new engagement survey from the ground up or improving your existing programme.

  • ETS develops bespoke HR solutions and specialises in engagement surveys.
  • We create an engagement index in consultation with you, calling on our own experience and published research.
  • We develop an online tool and questionnaire relevant to your context and employees.
  • HR teams, line managers and executives can use the online tool to analyse survey results and inform action planning.
  • We help managers interpret results and prioritise actions, conducting key driver and linkage analyses and focus groups.

Making the difference with effective action planning

Companies are investing more than ever in engagement surveys but aren’t currently maximising the survey’s value as they don’t prioritise action planning on the results. Action planning is often only considered after the survey process ends, which is too late.

In this video (right), ETS business psychologist Samantha Arnold talks through critical aspects of action planning on engagement survey results.

Our original HR insight paper – How to maximise engagement survey success through action planning – gives companies extensive practical advice on how to approach action planning on survey results.

In the paper, ETS outlines four key themes for action planning, all of which must be considered throughout the survey cycle to ensure success:

  • Action plan process.
  • Accountability.
  • Communication.
  • Translating data into action.

The majority of companies we speak to report that motivating the business to take effective action on survey results is the biggest employee engagement challenge. Getting this aspect of the survey process right is crucial as effective action planning is the key to implementing business change that will improve employee engagement and performance.

Contact ETS today to find out more about our approach to engagement surveys and how we could help your company.