Our people

Our friendly team of experts are based all under one roof.

We’re a people-focused business that exists to help other organisations to grow and thrive by supporting their employees to reach their full potential. So, as you might expect, we consider our own team of people to be our greatest asset.

Led by an experienced board of directors and extended management team, we employ a team of vastly knowledgeable and skilled experts who bring together a diverse range of expertise that our clients benefit from. This encompasses business psychologists, HR technology developers, business analysts and project and client managers.

What sets us apart from many other HR consultancies and technology providers is that we’re all under one roof. This enables us to offer our partners speedy, comprehensive and end-to-end project support really focusing on delivering a great client experience.

Here you can learn more about the ETS management team:

John Southwell, Chief Executive Officer

John has ultimate responsibility for ensuring we provide the very best service to our customers, and a terrific workplace, full of opportunity and interest for our employees. He’s been with the business for some 20 years and, prior to that, came from a sales and marketing background.

Sarah Deadman, Director

Sarah Deadman ETS head of consultancy profile pic

Sarah leads our in-house team of business psychologists who, collectively, ensure that our clients are supported and challenged to achieve the very best outcomes from the programmes we partner with them on. She is passionate about building strong relationships with our clients and, as well as leading the consultancy team, Sarah is also a qualified Executive Coach.

Brendan Hughes, Finance Director

Brendan leads all finance, HR and legal aspects ensuring that we run the business responsibly and in line with our commitments to our stakeholders. He has a strong background in financial services and trained as a Chartered Accountant with KPMG.

Nicky Paris, Director

Nicky leads our client management team, working closely with clients to understand their business needs and to oversee commercial discussions. She has 12+ years’ experience in employee engagement and development.

Ed Nichols, Client Services Director

Ed is responsible for client delivery and also oversees customer services and IT at ETS. He ensures we have the right systems, security and infrastructure in place to deliver an excellent client experience.

Simon Blake, Managing Director

Simon has been with ETS since 1998 and has a key role in setting the organisation’s strategic direction. As part of his remit as MD, he focuses on networking and partnerships and also acts as the senior project sponsor for a number of our biggest client accounts.

Stephanie Rooney, Director

Steph Rooney profile picture

Stephanie leads the application development and testing teams at ETS and has overall responsibility to ensure our platforms are delivered on time, to quality and within budget. Furthermore, her role includes focusing on the future direction and strategy for our products and technologies.

Andrew Macdonald, Director

Andrew leads a team of business analysts and implementation consultants who work closely with our clients to support. They offer guidance on how to configure and launch platforms to suit each unique organisational context and manage seamless implementations. He brings great experience to this role having worked previously in project management and solutions consultancy.

We are trusted by lots of top companies

Cancer Research UK

We wanted a provider who offered a high quality survey platform, but even more importantly, one with whom we could form a trusting and collaborative relationship with – and that’s exactly what we’ve got.

Senior Internal Communications Manager, Amey

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