Data security and privacy

Our clients’ data is highly sensitive and extremely valuable and we invest heavily in IT security and storage to keep it secure.

Our client services and data are hosted by an internet services provider that is trusted by major banks, offering you peace of mind that your data is safe and secure.

Our robust IT infrastructure and development methodologies ensure reliability, meaning your system and data are always available to you.

Test our security and infrastructure

We want to offer you complete peace of mind. As such, we invite clients’ IT professionals to audit our security and IT infrastructure. We also regularly undergo client penetration tests and have a 100% pass record.

Our security partnerships

Our client data is securely held in SQL server databases on ETS servers, hosted by a tier one data centre provider, Equinix. Our hosted environment is configured as a highly available solution, with full redundancy of every component to achieve continuity of service.

Privacy statement

For users of this website who sign up for our mailing list, we will retain your information to send you updates on news, resources and information which we believe reflect the interest that you have shown in our services. We will not pass on your data to any third parties. We will store your data in the United Kingdom. If you wish you have your data deleted from our databases, please contact us using the links below.

For users of our client-facing systems, your employer is the data controller and we are processing the data supplied by your employer and you to meet the terms of the contract that we have with that organisation. We will only process the data in accordance with the contracts that we have with our clients and hold that data for as long as required to fulfil the contract. As noted above, the data will be held on our secure servers in the UK. If you have any questions about the data, what we hold, or how it is being used, please either contact your employer’s HR team, or contact us using the links below.