Utilities

We know the challenges facing utilities companies. They are having to operate in an increasingly complex and competitive environment with changing regulations, fuel cost fluctuations and a wealth of choice for customers. All of this is bringing about the need for lots of organisational and cultural change. We can help with this and have a track record of helping a number of companies in this sector with similar challenges, most recently South East Water and Spirit Energy.

Common industry challenges

utilities industry worker checking pipes
  • Need for a culture shift
  • Not perceived as an attractive industry by graduates
  • Aging workforce
  • Poor retention among younger employees
  • Lack of future talent pipelines
  • New skills and behaviours needed

Need help with your biggest people challenges?

How to tackle them

utilities industry worker in wind farm
  • Focus on workforce planning
  • Create a strong employer brand/EVP
  • Training and L&D – shift to e-learning/online tools such as 360 feedback
  • Develop a high performance culture – update frameworks
  • Feedback across employee lifecycle to understand why people leave

We are trusted by lots of top companies

Taylor Wimpey
Cancer Research UK
BP
Starbucks
Ofcom

It really feels like a partnership as we’ve worked together closely to deliver the best version of the feedback platform we could. The team at ETS are helpful, friendly and solutions-focused.

Leadership Development Manager, Nationwide

Our other products & services

Related resources

Master your employee value proposition: examples and 'how to' guidance

Get practical guidance on how to create a compelling EVP and see examples from top-performers…

Helping South East Water to drive high performance

We’ve helped South East Water to improve manager capability and redesign their organisational approach to performance management.

Don't let organisational change put you off running an engagement survey

In this article we explore how best to approach running an engagement survey while in the midst of organisational change.

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