Terms & conditions

Find details here relating to our legal and privacy policies.
Legal information

Please read the following information carefully as it sets out the basis on which this website and its associated pages are presented to you and your use of them. It equally applies to any correspondence by email between you and us.

ETS may revise this information at any time by updating this posting. You should check the website from time to time to review the current legal information. Certain provisions of this legal information may be superseded by expressly designated legal notices or terms located on particular pages of the website.

1 Ownership of the website

The contents of this website are the property of Expert Training Systems plc (“ETS”) except where otherwise stated. Expert Training Systems plc is registered in England and Wales with registration number 02196081 and its registered office is at Hersham Place Technology Park, 41-61 Molesey Road, Hersham, Walton-on-Thames, Surrey KT12 4RS.

The logos and trade marks shown on the website are the property of the companies that they represent.

2 Use of this website

This website is intended to provide you with information about ETS and the solutions which it provides, as well as provide you with a means of communicating with ETS e.g. to request more information or provide us with feedback on the website or our products and services.

The content and/or services on the website may be added to, amended or withdrawn by ETS from time to time.

You agree not to use the website:

– (a) to send, receive, upload, download, use or re-use any information or material
which is offensive, abusive, indecent, defamatory, pornographic, obscene,
liable to incite racial hatred, discriminatory, inflammatory, threatening or
menacing, or in breach of confidence, copyright, privacy or any other rights;
– (b) to cause annoyance, inconvenience or needless anxiety to any person; or
– (c) to use any mechanism, device, software, script or routine to affect the proper
functioning of any computer system or network, or to take any action that
places an unreasonable burden or excessive load on any computer system or
network, or to infect any computer system or network with any computer
programming routine (e.g. any virus, worm, time bomb, cancelbot or trojan
horse) that may damage, interfere with, delay, intercept or expropriate any
system, data or personal information.

3 Licence

You are permitted to print and download extracts from the website for your own use on the following basis:

– (a) no documents or related graphics on the website are modified in any way;

– (b) no graphics on the website are used separately from the corresponding text; and

– (c) the copyright and trade mark notices and this permission notice appear in all copies.

Unless otherwise stated, the copyright and other intellectual property rights in all material on the website (including without limitation photographs and graphical images) are owned by ETS or its licensors. For the purposes of this legal notice, any use of extracts from the website, other than in accordance with this clause, for any purpose, is prohibited.

Other than as set out above, no part of the website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without the prior written permission of ETS.

4 Our responsibility to you

Any links to third party websites are provided to you only as a convenience. The inclusion of any link does not imply endorsement of that website, and we are not liable for the content of any site to which we link.

We present the contents of this website for information purposes only: ETS is not responsible for any action taken by you as a result of making use of this website. While ETS endeavours to ensure that the information on the website is correct, ETS does not warrant the accuracy and completeness of the material on the website. The material may be out of date and ETS makes no commitment to update such material.

Although we do not expect there to be any, please inform us of any errors or inaccuracies that you believe there to be in this website.

5 Service access

While ETS endeavours to ensure that the website is normally available 24 hours a day, ETS shall not be liable if for any reason, the website is unavailable at any time or for any period.

Access to the website may be suspended temporarily and without notice in the case of system failure, maintenance or repair, or for reasons beyond the control of ETS.

6 Data protection

Please see our cookies and privacy information page for details of how we use information we hold about you.

7 Contacting us

If at any time you need to contact us in connection with the contents of this website or these terms, you may do so using any of the methods set out on our contact us page.

8 Contacting you

If at any time we need to contact you (e.g. because you have asked us to) we will do so using the contact details that you provide. It is your responsibility to provide us with accurate and up-to-date contact information if you wish us to contact you.

We will normally contact you by email. You will be deemed to have received any message which we can show was sent to the correct email address registered with us at the time the message was sent.