About us

Experts offering support and flexible tech to drive improved people performance.

We are a friendly, experienced and close-knit team of experts, trusted as a strategic partner by a number of leading organisations. Our consultants provide expertise and end-to-end support alongside our powerful tech platforms for a variety of people programmes across the employee lifecycle. These include employee surveys, 360 degree feedback, leadership development, performance management and culture change initiatives. What really sets us apart though is our commitment to guiding our clients to go beyond the numbers to identify the critical actions needed to improve their people performance.

Get to know us better...

Our story

We started back in 1988. There were only a few of us at that stage, with one computer and a room stacked full of floppy disks (remember those?). Our business was focused just on management training and staff opinion surveys, as they were known then, before also branching into 360 degree feedback.

Fast forward 30 years and plenty has changed. There’s now quite a lot more of us here, and one or two more computers too. And, more importantly, both our consultancy-led services and technology platforms have evolved hugely.

But what remains the same is our philosophy; that companies will only drive improved people performance through having programmes that fit what their business needs, and by having a better balance between gathering the right information and taking the right action.

Our approach

ETS employees group picture

We mentioned our flexibility, passion and spirit of partnership. Well, what this means for our clients is that we help them by being:

  • Flexible in our approach and recognising that no two organisations are the same and, therefore, no two solutions should be either
  • Passionate about what we do, about getting to know you and creating programmes that will really address your business needs and drive better people performance
  • An extension of your own team, building a strong and strategic partnership with clients.

Want to get to know our team?

We are trusted by lots of top companies

BP
Starbucks
PepsiCo
Taylor Wimpey

Working with ETS for a number of years, we have built a strong, collaborative relationship focused on developing new programmes that provide insightful and action-driven outcomes.

Senior Colleague Experience Manager, Marks & Spencer

Our other products & services

Featured resources

From employee engagement to employee experience

This white paper looks at the latest research underpinning the need to look at employee experience more holistically, and introduces our EX3 model.

Organisational culture change: Trendsetter or tanker?

As workplaces continue to evolve at pace, it’s crucial that organisations foster a culture that enables them to keep pace or, better still, get ahead of the curve.

How to future-proof your leadership development strategy

We explore how to create a leadership development strategy that equips current and emerging leaders with the essential skills they’ll need going forward.

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