We help organisations ensure that every person has a great experience at work…
Everything we do at ETS is shaped by our core belief; that every person should have a great experience at work. There are many things that organisations could do to influence and improve this but only so much that they can do. Our friendly and expert team helps organisations understand what they should do – by guiding them on the things that will make the biggest difference to their people and their business.
The starting point for us is always to get under the skin of a client’s business. We want to understand the unique context, the challenges, the people and the goals. This gives us a great foundation, but we next need to diagnose what’s going on now – often by running a survey, 360 feedback or some other diagnostic process (or using existing data).
Armed with this knowledge, we have what we need to advise on exactly where to act in order to drive change or improvement, and we can also help to deliver the interventions needed.
Back in 1988 there were only a few of us, with one computer and a room stacked full of floppy disks (remember those?). Our business was focused initially on management training and staff opinion surveys, as they were known then, before also branching into 360 degree feedback. All were aimed at improving businesses and employees’ experience of them.
Fast forward 30 years and plenty has changed. There’s a few more of us here, and one or two more computers too. There are also many more areas in which we’re now supporting our clients.
But what remains the same is our belief that every person deserves to have a great experience at work. And we are relentless in our mission to enable that, by helping organisations to balance the right information with taking the right action.