360 degree feedback and beyond
360 degree feedback
To start, we created a custom 360 degree feedback system. This contained a bespoke questionnaire based on the Allegis Group EMEA key competencies. All leaders – a total of 41 participants – below the President took part in the 360 process and this was followed up by an individual feedback session with one of our business psychologists. These sessions ensured that leaders fully understood and accepted the feedback, developed their own self-awareness, and also prompted them to start to consider how to apply the results to their development and personal aspirations.
Coaching for top team
Further to this, three Regional Vice Presidents went through an ETS executive coaching programme. The leaders met and chose a coach to work with before attending six two-hour sessions over a six-month period. The President joined in a session at the start and the mid-point to share their desired outcomes and give feedback on progress. The President then also joined in a session at the end of the programme to evaluate the programmes and understand where he needed to pick up.
The other 41 leaders (directors through to team leaders) participated in a three-module, four-day programme. This series of modules explored areas such as leading self, leading others and leading the business. The programme lasted for five-months and included pre-work to complete between sessions in the leaders’ ‘reflection journals’.
All module content was designed by our business psychologists and was based on several factors – feedback from the leaders about where they wanted to develop, alignment to the strategy, adult learning theory and current best practice. Taking into account the nature of their business and the profile of the participants, we designed the programme to be very active and hands-on, with lots of exercises and group discussions.