360 degree feedback

Powerful feedback platforms to suit any needs, and extensive expert support.

Looking to introduce or change up a 360 degree feedback tool? Whether you are a small group needing a quick and simple approach or a global organisation with a network of hundreds of managers wanting an advanced, scalable tool, we’ve got you covered with our ETS 360, 360 Plus, 360 Partner and 360 Now platforms. Each offers an array of functions and features and, because we aren’t just a software provider, you get way more than great tech. You benefit from dedicated expert support to design and implement your programme. Then, after each feedback cycle, we can provide guidance to participants on taking action, offering coaching or any other development support needed. That’s why we’re chosen by to provide 360 degree appraisals by lots of leading organisations including Tesco, PepsiCo, RBS and BP.

Getting a programme that fits

360 degree feedback meeting

It’s important you get a 360 degree feedback programme that fits your business. And our different approaches come with various options for questions and frameworks. We can offer you access to an extensive ETS question bank or allow you to upload an existing question set – which is often good for small groups or those looking to deploy quickly. Typically though, we suggest creating a tailored questionnaire that’s based on your values or competencies. This design process may involve the following:

  • Questionnaire review (of anything used previously)
  • Stakeholder interviews/other context gathering
  • Questionnaire working session
  • Employee validation panel/s
  • Creating levelled questionnaires (based on frameworks)

ETS 360, 360 Plus, 360 Partner or 360 Now feedback tools

ETS 360 degree feedback various client login pages

Our 360 feedback platforms offer a wealth of options to suit different needs and budgets. A powerful array of features and flexibility mean that one of these will work for most organisations. However, if you need something truly unique, we can also scope and build a custom 360 appraisal tool to order. Here are just some of the features we can offer you:

  • Branding
  • Multiple levels of access (participants/administrators)
  • Single sign-on
  • Live data feed
  • Self-registration
  • Simultaneous feedback.

Want to look around our 360 feedback platforms?

360 feedback tools users will love

ETS 360 degree feedback summary report example

Every one of our 360 feedback platforms is super intuitive and offers your participants and admin users a host of features to make their lives that little bit easier. This includes:
(For participants)

  • Select and invite feedback providers
  • Complete a self-questionnaire
  • Get support and guidance on the process
  • Mobile-enabled completion

(For admin users)

  • Manage user details and add people to the system
  • Launch a feedback cycle
  • Monitor completion, in real time
  • Library of email templates

Powerful reporting at your fingertips

ETS 360 feedback reporting tool examples on PC and tablet screens

It is so important to make it easy for participants to access, interpret and act on their reports. So that’s what we do across each of our 360 feedback platforms. Here are some of the reporting features we include:

  • Guidance on interpreting results
  • Helpful summary of key findings
  • Breakdown of verbatim comments
  • Detailed breakdown of results
  • Easily downloadable report output (PDF)
  • Aggregate reports
  • Snapshot reports

Expert support to drive change

360 degree feedback discussion

To really maximise the benefits of a 360 feedback process, you need to support participants after they get their feedback. Now, this can look very different from one organisation to the next but some of the ways our experts can help include:

  • Feedback facilitation workshop
  • HR training (train-the-trainer on feedback facilitation)
  • One-to-one feedback facilitation with participants
  • Personal development coaching
  • Tailored leadership and management development initiatives.

Want to learn more about our consultants and coaches?

We are trusted by lots of top companies

The best thing about working with ETS on our 360 feedback platform was their genuine willingness to co-create with us and the team's solution-focused mindset whenever we wanted to try something new or different.

Learning & Talent Manager, Permanent TSB

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Recommended resources

360 degree feedback tools: A comprehensive guide for HR buyers

In this guide, we outline a range of criteria, considerations and questions for prospective buyers of 360 feedback programmes. This should provide a solid basis for a brief.

Developing managers through 360 degree feedback at Tesco

Our 360 degree feedback programme has made it easy for managers at Tesco to identify and act on their development needs.

360 degree feedback rating scales: What’s best practice?

This article explores different types of 360 degree feedback rating scales commonly used and considers the scenarios when each of them is most suitable.

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